Privacy Policy

1. Who We Are

We are a UK-based digital consultancy supporting ecommerce brands with services including advertising, analytics, and platform support. This Privacy Policy outlines how we handle any personal data we may access or process.

2. What We Collect

When you visit our website, we collect limited, aggregated analytics information — such as the pages you view, approximate location (country/region), and the type of device and browser you use. This is collected through Google Analytics 4 only if you accept analytics cookies via our cookie banner. If you decline, no analytics cookies are set and no analytics data is collected.

When you contact us through our enquiry form or by email, we collect the details you choose to provide — such as your name, email address, website, company and message — and use them solely to respond to your enquiry. We do not use them for marketing or profiling.

3. Cookies & Consent

Our website uses cookies. Strictly necessary cookies are always active so the site works. Analytics cookies (used by Google Analytics) are only set after you give consent through our cookie banner, which is managed by Cookiebot.

Until you consent, Google Consent Mode keeps analytics and advertising storage disabled, so no tracking cookies are placed. You can review or change your choice at any time using the “Cookie settings” link in the footer.

4. How We Process Enquiry Form Data

Enquiries submitted through the website form are delivered to us using Web3Forms, a third-party form-processing service that forwards your message to our inbox. We do not store website form submissions in a database on this site.

5. Data on Behalf of Clients

In delivering services, we may handle data provided by our clients (e.g. ecommerce or CRM data). We do so strictly under their instructions and do not reuse this data for any other purpose.

6. How We Store and Protect Data

• Secure storage systems
• Restricted internal access
• Confidentiality obligations
• Periodic data deletion upon project completion

7. Third-Party Tools & Processors

We use secure, reputable third-party services to run this website and our business, including:

• Google Analytics 4(Google) — website analytics, loaded only with your consent.
• Cookiebot(Usercentrics) — cookie consent management.
• Web3Forms— delivery of enquiry-form messages.
• Ecommerce platforms, CRM systems and cloud collaboration services used to deliver client work.

8. Your Rights

Under UK GDPR, individuals have the right to access, amend or request deletion of their data. For any data we process on behalf of clients, such requests should be directed to the original data controller. To exercise your rights, contact us at the email below.