FLOW Privacy Policy

1. Who We Are

We are a UK-based digital consultancy supporting ecommerce brands with services including advertising, analytics, and platform support. This Privacy Policy outlines how we handle any personal data we may access or process.

‍

2. What We Collect

We do not actively collect personal data from visitors to our website for marketing or profiling.If you contact us via email or form, we will only use your data to respond to your enquiry.

‍

3. Data on Behalf of Clients

In delivering services, we may handle data provided by our clients (e.g. ecommerce or CRM data). We do so strictly under their instructions and do not reuse this data for any other purpose.

‍

4. How We Store and Protect Data

- Secure storage systems
- Restricted internal access
- Confidentiality obligations
- Periodic data deletion upon project completion

‍

5. Third-Party Tools

We work with secure and reputable third-party tools, including ecommerce platforms, CRM systems, and cloud collaboration services.

‍

6. Your Rights

Under UK GDPR, individuals have the right to access, amend or request deletion of their data. For any data we process on behalf of clients, such requests should be directed to the original data controller.

‍

Approved by:

Adam Howe, Daniel Doe, Mike Courtney, Directors, FLOW

Effective Date: 1st January 2025
‍Company Name: FLOW INC. LTD
‍Contact Email: info@growwithflow.co.uk